My return policy
Please be aware of the following:
- Only items that have not been used may be returned or exchanged.
- Shipping charges are not refundable. However, if you exchange the item, you will not be charged for shipping when I send the new item to you.
- When you send an item back for a return or an exchange, please insure the parcel and have a way to track it. If it’s lost in transit, I am not responsible.
- If the replacement item is less expensive, I’ll refund you the difference. If it’s more expensive, you will be charged the difference.
- Credit will only be issued once I receive the item.
Colour and perception
Everyone perceives and describes colour differently. Colours also look different depending on the neighbouring / surrounding colours. In addition, colour is not consistent from one computer monitor to another. Some of my items such as coverlets are one-of-a-kind pieces. Once an item or collection has sold out, I may or may not make more like it.