Return Policy

My return policy

Please be aware of the following:

  • Only items that have not been used may be returned or exchanged.
  • Shipping charges are not refundable. However, if you exchange the item, you will not be charged for shipping when I send the new item to you.
  • When you send an item back for a return or an exchange, please insure the parcel and have a way to track it. If it’s lost in transit, I am not responsible.
  • If the replacement item is less expensive, I’ll refund you the difference. If it’s more expensive, you will be charged the difference.
  • Credit will only be issued once I receive the item.

Colour and perception

Everyone perceives and describes colour differently. Colours also look different depending on the neighbouring / surrounding colours. In addition, colour is not consistent from one computer monitor to another. Some of my items such as coverlets are one-of-a-kind pieces.  Once an item or collection has sold out, I may or may not make more like it.